Partners in Lifelong Support Since 1966

In the News

Financial Literacy 101 Workshop / Taller de alfabetización financiera 101

WIN's Community Voices Group presents a Financial Literacy 101 Workshop on Thursday, December 8, 2022 from 5 to 6 p.m.

  • Are you a parent or caregiver of children ages 0-5 years old interested in becoming a voice for your community?
  • Do you envision positive changes for yourself, your family and your community?

If so, please join them for a FREE workshop. In December they will be joined by two financial services professionals. Topics covered will include: budgeting, saving, credit, debit and skills to teach your children about money management.

Raffle prize will be offered!

Click here to register online


Grupo de Voces Comunitarias de WIN presenta Taller de alfabetización financiera 101 en jueves, 8 de diciembre de 2022 de 5 a 6 p.m.

  • ¿Eres padre o cuidador de niños de 0 a 5 años y estás interesado en convertirte en una voz para tu comunidad?
  • ¿Visualiza cambios positivos para usted, su familia y su comunidad?

Si es así, únase con ellos para un taller GRATIS. En diciembre se unirán dos profesionales de servicios financieros con ellos. Los temas cubiertos incluirán: presupuesto, ahorro, crédito, débito y habilidades para enseñar a sus hijos sobre la administración del dinero.

¡Se ofrecerá premio de rifa!

Haga clic aquí para registrarse en línea


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New Baby? Project SAFE Can Help! / Recién Nacido? El Proyecto SAFE Puede Ayudar!

The Help Group's Project SAFE (Support and Advocacy for Family Empowerment) welcomes dads and male caregivers.

New baby? Project SAFE can help! They provide:

  • Home visits by trained counselors
  • Assistance accessing community resources (ex. food, healthcare, child care, parent support)
  • Education about child development, parenting and safety
  • Strategies for managing stress and other challenges
  • Techniques to develop a strong and positive relationship with your child

To determine your eligibility and to learn more, call or e-mail: 818.809.4187 or


The Help Group's Proyecto SAFE (Apoyo y Abogacía Para el Empoderamiento Familiar) lo da bienvenidos a padres de familia y cuidadores.

Recién nacido? El Proyecto SAFE puede ayudar! Ofrecen:

  • Visitas domiciliarias por consejeros capacitados
  • Asistencia para acceder a los recursos de la comunidad (por ejemplo, alimentos, atención médica, cuidado de niños, apoyo para padres)
  • Educación sobre desarrollo infantil, crianza y seguridad
  • Estrategias para manejar el estrés y otros desafíos
  • Técnicas para desarrollar una relación fuerte y positiva con su hijo

Para determinar su elegibilidad y obtener mas información, envíe un correo o llámenos: 818.916.4720 o


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Little Hoover Commission Hearing on the Developmental Disabilities System

Resharing the "Buidling Our System Forward" e-mail from ARCA about the Little Hoover Commission Hearing on the Developmental Disabilities System:

For over fifty years, California's regional centers have provided community-based services to people with developmental disabilities to meet local needs. And as times - and needs - change, so does our system. 

The Little Hoover Commission, an independent state oversight agency, is holding hearings on the developmental disabilities services system. They've been exploring the challenges the system is facing and will be making recommendations for how to strengthen it. 

Recent independent surveys of people served give a clear picture. The experiences of the vast majority of people served in our system are positive. We have a strong foundation to build from that respects people, supports their choices, and helps them lead good lives. Knowing this, ARCA and the regional centers remain committed to equitably serving Californians with developmental disabilities and their families, and helping them to meet their unique needs.

The Little Hoover Commission is asking for ways to make the system work better. ARCA submitted a letter with our ideas, which cover topics ranging from ending family fees, to eliminating the requirement families appeal denials from generic agencies, to letting social recreation be easier to use, to updating regional center funding calculations. 

ARCA and the regional centers will use our proposals to build upon and improve a system that works, spending the next 14 months on four major focus areas:

  1. Standardizing how family support needs, including respite, are assessed
  2. Making it easier to access regional center data reports
  3. Simplifying the process for new service providers to contract with regional centers
  4. Creating intake processes that are more similar statewide and smoother, particularly for foster youth

ARCA and the regional centers are committed to seeing these improvements happen by the end of 2023. We appreciate all opportunities to advance the service system, including collaborating with the Little Hoover Commission and stakeholders to improve the experience of all individuals with developmental disabilities and their families - regardless of race, ethnicity, language, or place in the State.

Are you one of the hundreds of thousands of families whose lives have been improved by their regional center? The Little Hoover Commission needs to hear from you!

The biggest challenge your service coordinator has is time - regional centers struggle to hire enough staff to ensure there's enough time to develop the relationships that move your service experience from good to greatClick here to e-mail them your story of how your service coordinator helped you - and to urge them to "modernize regional center funding!"

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Community Input Summary for 2022/23 Community Service Needs Survey

Each year Frank D. Lanterman Regional Center develops Community Resource Development Plan (CRDP) and Community Placement Plan (CPP) proposals which are presented to the Department of Developmental Services (DDS) to meet the needs of the clients and families we serve. Resource development feedback for 2022/23 was obtained from an online survey and input from our support group participants.

Following is a summary of the input received by Lanterman Regional Center. These are the ranked priorities based on community input:

  1. Behavior management services
  2. Early start therapies (OT, speech)
  3. Social skills training
  4. Employment support
  5. Specialized housing for individuals with behaviors

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Clase de ASL en Español - Curso de Cuatro Partes

Esta emocionante clase de ASL en Español de cuatro semanas es para aquellos que conocen poco o nada del lenguaje de señas americano. Aprende deletreo manual, vocabulario, conversaciones y más. El tamaño de la clase es limitado para que pueda obtener la mayor cantidad de instrucción personalizada posible. ¡No te lo pierdas, el espacio es limitado!

Fecha: Miércoles - 7, 14, 21 y 28 de diciembre de 2022
Tiempo: 3-4 p.m. (PST) (6-7 p.m. EST)
Instructora: Rosa Rodriguez
Plataforma: en línea a través de Zoom 
Costo: $25

Haga clic aquí para obtener más información y para registrarse


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Looking for Six New Board Members, plus 11/03 Board Recruitment Fair

Lanterman Regional Center is recruiting for six potential board members, whose terms would begin July 2023 and end June 30, 2025. 

As the Center serves a very diverse community, our board must reflect this diversity, and we are looking for the following:

  • Hispanic/Latinx (4 members)
  • Asian (1 member)
  • Adult Self-Advocate (2 members)
  • Community (1 member)
  • An individual with legal expertise (1 member)

As there are only six positions, potential board members will in some cases meet more than one of the diversity criteria above.

We are hosting a board recruitment fair on Thursday, November 3, that will explain more about the role and responsibilities of board members. Those interested in serving on Lanterman's board of directors should attend and learn more.

See below for a list of frequently asked questions, and following is some additional reference information.

W&I Code §4622 – The state shall contract only with agencies, the governing boards of which conform to all of the following criteria:

  • (a) The governing board shall be composed of individuals with demonstrated interest in, or knowledge of, developmental disabilities.
  • (b) The membership of the governing board shall include persons with legal, management or board governance, financial, and developmental disability program expertise. Board governance expertise may not be acquired solely by serving on a regional center board.
  • (c) The membership of the governing board shall include representatives of the various categories of disability to be served by the regional center.
  • (d) The governing board shall reflect the geographic and ethnic characteristics of the area to be served by the regional center.
  • (e) A minimum of 50 percent of the members of the governing board shall be persons with developmental disabilities or their parents or legal guardians. No less than 25 percent of the members of the governing board shall be persons with developmental disabilities.
  • (f) Members of the governing board shall not be permitted to serve more than seven years within each eight-year period.
  • (i) The advisory committee shall designate one of its members to serve as a member of the regional center board.


Thursday, November 3, 2022 at 4:30 p.m.

Click here to register in advance for this meeting via Zoom

You will receive a confirmation e-mail containing information about joining the meeting after registering.


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Deaf and Hard of Hearing Resource Needs Survey / Encuesta de Necesidades de Servicio Actuales de la Comunidad Sorda+

Deaf and Hard of Hearing Resource Needs Survey

Lanterman is seeking your feedback and assistance in completing a short survey so we can better understand the current service needs of the Deaf+ community.

If you are a client, family member or community partner with knowledge and/or experience as it relates to the Deaf+ community, please complete the following survey.

Click here for the survey in English


Encuesta de Necesidades de Servicio Actuales de la Comunidad Sorda+

Lanterman busca sus comentarios y ayuda para completar una breve encuesta para que podamos comprender mejor las necesidades de servicio actuales de la comunidad Sorda+.

Si usted es un cliente, miembro de la familia o socio de la comunidad con conocimiento y/o experiencia en relación con la comunidad Sorda+, complete la siguiente encuesta.

Haga clic aquí para la encuesta en español


Deaf and Hard of Hearing Resource Needs Survey for Service Providers

If you are a regional center service provider that currently serves the Deaf and Hard of Hearing community or are interested in serving this population please complete the following survey.

Click here for the survey for service providers


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Be Ready: Disaster Preparedness for Families with CYSHCN (American Sign Language version)

This ~10 minute video instructs families of children and youth with special healthcare needs (CYSHCN) on the importance of disaster readiness and what they can do to prepare. The longer video length accommodates the ASL translation.

Be Ready Videos have been designed to serve as a non-threatening introduction to disaster readiness for families with children and youth with disabilities and medical needs. The videos should be used across disciplines, communities, and jurisdictions in both the private and public sectors.


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M.E.T.A. Small Goals are Important Goals / M.E.T.A. Las Metas Pequeñas son Importantes Metas

Fiesta Educativa invites you to their new program M.E.T.A - Motivate. Educate. Techology. Advocate. - Small Goals are Important Goals: From Zero to Meta.

Topics covered:

  • Technology 101 (e-mails, online search, web, etc.)
  • How to navigate the regional center
  • Learn about service requests and Individual Program Plans (IPP)
  • Self-Determination and resources

Participants must be:

  • Parents/caregivers of regional center clietns from Lanterman Regional Center or Eastern Los Angeles Regional Center.
  • Participant will receive certificate of participation upon completion.

Parents/caregivers will receive a total of $50.00 in gift cards.

To participate, register here: or call Fiesta Educativa at 323.221.6696 and ask for Marely Gomez or Lucia Babb.

Deadline to register is Saturday, September 10.


Fiesta Educativa les invita a su nuevo programa M.E.T.A - Motivar. Educar. Tecnología. Abogando. - Las Metas Pequeñss son importantes Metas: De Zero a Meta.

Tópicos cubiertos:

  • Tecnología 101 (correos electrónicos, búsqueda en línea, web, etc.)
  • Cómo navegar el centro regional
  • Aprender sobre las solicitudes de servicio y los Planes de Programas Individuales (IPP)
  • Autodeterminación y recursos

Los participantes deben ser:

  • Padres/cuidadores de clientes del centros regionals del Centro Regional Lanterman o del Centro Regional del Este de Los Ángeles.
  • El participante recibirá un certificado de participación al finalizar.

Los padres/cuidadores recibirán un total de $50.00 en tarjetas de regalo.

Para participar, regístrese aquí: o llame a Fiesta Educativa al 323.221.6696 y pregunte por Marely Gomez o Lucia Babb.

La fecha límite para registrarse es el sábado 10 de septiembre.


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DDS Wellness and Safety Bulletin - Safe Medication Management

The Department of Developmental Services (DDS) is excited to share the latest Wellness and Safety Bulletin posted on the DDS Wellness Toolkit. This bulletin addresses Safe Medication Management. Safe and accurate medication management is an important component of care and supervision. Medication errors are the second most frequent special incident reported to DDS. This bulletin provides relevant health and safety information as part of DDS’ ongoing effort to improve our collective management of risks to the wellness of the individuals that we serve.

For Self-Advocates and Families:

For Vendors and Direct Service Providers:

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Take Our Social Rec Survey by August 31 / Realice Nuestra Encuesta de Recreación Social Antes del 31 de Agosto

Effective July 1, 2021, changes to Welfare and Institutions (W&I) Code section 4648.5 restored regional center authority to fund social recreation services. Each Regional Center was required to submit an outreach plan to the Department of Developmental Services (DDS) and revise its purchase of service (POS) policies to reflect restoration of funding for social recreation services. Lanterman wants to know what is most important to you when it comes to social recreation services. We invite you to complete this survey to help us learn what the community needs are. Take the English Survey


A partir del 1 de Julio del 2021, cambios en la sección del Código de Bienestar e Instituciones (W&I) 4648.5 restauró la autoridad del Centro Regional para financiar los servicios de recreaciónes sociales.  Se requirió que el Centro Regional presentara un plan de divulgación al Departamento de Servicios del Desarroyo (DDS) y revisar sus normas de compra de servicios (POS) para reflejar la restauración de la financiación de los servicios de recreación social.  FDLRC quiere saber qué es lo más importante para usted cuando se trata de servicios de recreación.  Lo invitamos a completer esta encuesta para ayudarnos a saber cuáles  son las necesides de la comunidad. Toma la Encuesta en Español


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Lanterman Regional Center Hosting Job Fair Saturday, Aug 6

Looking for a job?  We have several. 

Join us for a walk-in interview Saturday, August 6, between 10 a.m. to 1 p.m. at the Koch-Young Resource Center located at Frank D. Lanterman Regional Center, 3303 Wilshire Blvd., Los Angeles, CA 90010.

Please come prepared with your resume and dress professionally.

View all open positions, including in accounting, administration, service coordination and more at For more information, contact Human Resources at 213.252.8680.

All positions are full-time and in-person. The Center requires all employees to be vaccinated or adhere to weekly testing protocol.

Lanterman serves over 11,000 children and adults with developmental disabilities, including children who are at risk for a developmental delay or disability, and adults who are at high-risk of parenting an infant with a disability. The Center offers lifelong services and supports for individuals with developmental disabilities and their families to enable them to live independent, productive and satisfying lives as active members of their communities.

Interested in joining the team, the following is included in the benefits package for Lanterman employees:


  • Employer Paid Medical
  • Employer Paid Dental
  • Employer Paid Life Insurance
  • Employer Paid STD
  • Employer Paid LTD
  • Employer Paid Parking 
  • Employer Paid EAP Program
  • Defined Contribution Retirement Plan – 11 percent of employee’s gross earnings  
  • Vision
  • Flex Spending 
  • Discounted Gym Memberships
  • Pet Insurance
  • Voluntary Life 
  • Voluntary Critical Illness
  • Voluntary 403(b) Retirement Plan
  • Voluntary 457(b) Retirement Plan


  • Accrual rate of 5 hours per pay period to a maximum of 200 hours from date of hire through 48 months.
  • Accrual rate of 6.5 hours per pay period to a maximum of 300 hours starting at the 49th month.


  • Accrual rate 3.75 hours per pay period to a maximum of 640 hours.


  • Accrual of 2 days per year; 8 hours accrued January 1 and 8 hours accrued July 1.

The Center also offers:

  • 9/80 work schedule after the completion of a 6-month introductory period.
  • Bilingual Pay Differential for eligible positions.


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AB637 Public Comment Announcements, Public Hearing Scheduled for 07/28

Frank D. Lanterman Regional Center is seeking public input in accordance with Welfare and Institutions (WIC) Code §4669.75(b) in order to submit an AB637/1543/1106 Waiver Proposal to the Department of Developmental Services (DDS) in accordance with statutory requirements. We are specifically seeking public input for the following two proposals:

  1. Use of Financial Management Service (FMS) agencies to pay for social recreation services.
  2. Improved rate for a residential service provider.

Use of FMS Agencies for Social Recreation Services - Innovative Means to Gain Access to Newly Restored Services
Lanterman is proposing to increase access to newly restored funding for services including camping, social recreation activities such as specialized recreation, art, dance and music. Effective July 1, 2021, Welfare and Institutions Code (WIC) Code section 4648.5 restored regional center authority to fund for these restored services. However, there are a limited number of vendored service providers for social recreation services at this time and current Participant-Directed Services do not include social recreation services as an option. This proposal requests a waiver of the California Code of Regulations, Title 17, Section 58886 to include these restored services.

Lanterman proposes to include social recreation services as an additional Participant-Directed service. Our hope is that this will allow more access and flexibility in delivery of service so that individuals may choose to coordinate these services through participant direction. Individuals and families will be able to procure their own community-based services (such as AYSO, park and recreation services, art, etc.) through the use of an FMS Co-Employer or FMS Fiscal/Employer Agent agency as per California Code of Regulations, Title 17, Section 58886. Under the Co-Employer model the FMS is the employer of record for the worker. Under the Fiscal/Employer Agent model the vendored adult client or family member remains as the employer of record for the worker.

Improved Rate for a Residential Service Provider - Service Contracts with Providers
Lanterman is seeking an increased rate for two specific Specialized Residential Facilities (SRF) which are in different stages of development; both homes are for young adults with developmental disabilities that currently reside in or are at risk of residing in a State-Operated Developmental Center, Institute for Mental Disease (IMD) or other locked facility.
One home is located in Burbank and renovation efforts are now complete. The second home is located in Pasadena and renovations will begin soon. The selected licensee and operator for both homes, Mercedes Diaz Home (MDH), is currently being vendored and licensed. Prospective clients have all already been identified for both homes. Lanterman is seeking to waive Welfare and Institutions Code (WIC) Section § 4691.9 so that Lanterman can use a rate higher than the median rate. Currently this section prevents regional centers from negotiating a rate with a new service provider that is higher than the regional center's median rate for the same service code and unit of service, or the statewide median rate for the same service code and unit of service, whichever is lower. Lanterman is also seeking to waive Welfare and Institutions Code (WIC) Section §4681.6 which specifies the same median rate setting requirement as above but specific to residential service providers.
Service providers are experiencing an unprecedented work force crisis and staffing shortage due to the COVID-19 pandemic which is impacting the ability of service providers to deliver critical services to individuals with developmental disabilities. Our providers are unable to compete in the current job market with businesses at large. Providers are unable to fill jobs and are at risk of reducing capacity and/or closing their businesses. Current rate reform implementation efforts are not sufficiently addressing the issues providers are experiencing now.

  • Both proposals will increase the quality and quantity of direct services to individuals and will respond to the expressed need for immediate access to service providers.
  • Both proposals are cost effective, as costs will not exceed the current projected costs of funding comparable services through existing vendored service providers.
  • The proposals will be implemented within our existing budget.

Public Hearing Scheduled for 07/28

A public hearing to receive comments on these proposals will be held on Thursday, July 28, 2022 at 2 p.m. via Zoom.

Click here to register

After registering, you will receive a confirmation e-mail containing information about joining the meeting.

Input, comments and suggestions are being solicited from the community at large. Please submit written public comments to Pablo Ibañez at by Friday, August 5, 2022.


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State Auditor Report Released on Department of Developmental Services

DDS Has Not Ensured Regional Centers Have the Necessary Resources to Effectively Serve Californians with Intellectual and Developmental Disabilities
The California State Auditor’s recent audit of the Department of Developmental Services (DDS) confirmed what both the regional centers and the Association of Regional Center Agencies (ARCA) have been saying for years: regional centers “have neither sufficient staff nor funding. As a result, service coordinators at the regional centers are responsible for assisting more consumers than the maximum set in state law, which limits the total amount of time that service coordinators can spend to assist their consumers.”
Additional audit highlights include the following:

  • DDS has not ensured that regional centers monitor vendors, and therefore cannot be assured of the quality of services that the regional centers' vendors deliver to consumers
  • Neither DDS nor the regional centers monitor whether consumers experience difficulties in accessing services.
  • DDS has not provided adequate oversight of regional centers' processes for resolving consumer rights violations. And regional centers did not consistently inform consumers about the process for filing complaints, and frequently took too long to investigate complaints.
  • DDS should also ensure that regional centers make timely decisions on applicants' eligibility for services. 

In conclusion, DDS has been aware of many of these issues, but has not always taken timely and adequate actions to address them. DDS generally agreed with the auditor’s recommendations and indicated that it will take action to implement many of them, setting a number of deadlines for the end of 2022 and through 2023 to address the issues identified in the audit, including:

  • Training and policy development for ongoing vendor monitoring
  • Establishing standards for measuring consumer’s access to services
  • Issuing guidance and developing best practices for providing required info to consumers and completing complaint and appeal investigations by the statutory deadline.

The one area DDS disagreed with the auditor’s recommendation was annually reviewing and updating as necessary the core staffing formula to ensure adequacy of regional center staff’s salaries. While DDS is aware of this problem, it did not take steps to address it until recently, and the steps it has taken to date do not represent long-term solutions. This issue will need continued advocacy.
The end goal is to ensure that regional centers are able to effectively serve Californians with intellectual and developmental disabilities.
Click here to view the entire audit:


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Lanterman’s SDAC Independent Facilitator (IF) Scholarship Request

Lanterman Regional Center's Self-Determination Advisory Committee (SDAC) presents their Independent Facilitator (IF) Scholarship Request with up to 10 scholarships available.

SDAC has identified the need for more Independent Facilitators (IF) that speak a language in addition to English. In response to this identified need, Lanterman is offering up to 10 scholarships for individuals who are interested in becoming an IF.

In addition to English, scholarship applicants must speak Spanish, Armenian or Korean and commit to providing IF services to a minimum of four Lanterman Regional Center individuals/families.

If you are interested in applying for a scholarship, complete an application in accordance with the instructions posted on our website. Each selected individual may receive funds of up to $2,000.

Applications must be received by 4 p.m. on Friday, July 15, 2022.

Questions pertaining to submission instructions:
Adrian Jimenez, SDP Coordinator, at 213.252.8642


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Technology Lending Library / Biblioteca de Préstamo de Tecnología

Easterseals Southern California has developed a Technology Lending Library in partnership with five Los Angeles County Regional Centers (Eastern Los Angeles Regional Center, Harbor Regional Center, Frank D. Lanterman Regional Center, North Los Angeles County Regional Center, and San Gabriel/Pomona Regional Center) intended for individuals and families who need technological equipment and support to continue their services.

  • Traditional laptop for day services, vocational training, and telehealth
  • iPad with screen protector and traditional touchscreen usage for day services, vocational training and telehealth
  • JayPad is an Android tablet with traditional touchscreen, self-charging stand to support the tablet, and an auto-join feature. Auto-join allows individuals to receive services, telehealth, and phone calls with no action needed on their part.

Easterseals will be responsible for the equipment loan, training and ongoing support. This includes the Easterseals IT Helpdesk.

If interested in this program for yourself or a family member, contact your Regional Center service coordinator for information about participation.


Easterseals Southern California han desarrollado en colaboración con cinco Centros Regionales del Condado de Los Ángeles (Centro Regional del Este de Los Ángeles, Centro Regional de Harbor, Centro Regional Frank D. Lanterman, Centro Regional del Norte de Los Ángeles, y el Centro Regional de San Gabriel y Pomona una biblioteca de préstamo de tecnología para individuos y familiares que tienen la necesidad de equipo tecnológico y apoyo para su uso continuo.

  • Laptop tradicional para su uso en programas de día virtuales, entrenamiento vocacional y tele-salud.
  • iPad con protector de pantalla y con pantalla táctil, fácil de usar, para el uso durante los programas de día virtuales, entrenamiento vocacionales y tele- salud.
  • JayPad es una tableta Androide con pantalla táctil tradicional y cargador en estante que cuenta con la opción de auto iniciar sesiones virtuales. Esta opción permite que individuos reciban servicios virtuales, incluyendo llamadas y tele-salud sin ninguna acción de su parte.

Easterseals será responsable del préstamo de equipo, entrenamiento y apoyo continuo. Esto incluye acceso directo a la línea de apoyo de tecnología de Easterseals.

Si usted o a alguien de su familia está interesado en este programa, contacte a su coordinador de servicios en el Centro Regional para información acerca de su participación.


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From awareness…. to acceptance… to inclusion.

Nearly 400,000 Californians are empowered by the state of California to lead lives of greater inclusion in the community, with the support of regional centers, service providers, and family members.

ARCA is proud to sponsor Senate Concurrent Resolution 91, by Senator Melissa Hurtado (representing Central Valley and Kern Regional Centers). This celebrates May 2022 as "Individuals with Developmental Disabilities Inclusion Month." 

Individuals with developmental disabilities and their families can and should make decisions for themselves, instead of having outcomes dictated to them. Making these choices with as much or as little support as needed and desired more effectively recognizes the inherent worth and dignity of these individuals.

We've seen growing awareness of disabilities generally, and the unique needs and contributions of people with disabilities specifically.

New tools like the Self-Determination Program and Supported Decision-Making strengthen person-centered planning and help ensure individuals with developmental disabilities can lead their lives as they choose. 

With innovations like these, our service system is working to find ever-more effective ways to center itself around the person with developmental disabilities.

Thus, the opportunity for full inclusion and community membership is the next logical step in the progress California must make to fully realize the promise of the Lanterman Act.

ARCA and the regional centers strongly support the full inclusion of people with developmental disabilities in community life, and we are thrilled to have Senator Hurtado championing this resolution!


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You’re Feedback Helps Us Make Our Best Even Better

Effective feedback, both positive and negative, is very important for any organization to continually improve and search for ways to make our best even better. While feedback from all of the Regional Center’s stakeholders is valuable, this most recent survey provided every client and family served by Lanterman Regional Center the opportunity to provide feedback on how we’re doing.
We invited the 11,000 clients and families we serve to participate in a mail-in survey sent out in their primary language to evaluate our performance and processes, and received an above average response, hearing back from 20 percent or more of you in each of the five languages – English, Spanish, Armenian, Korean or Chinese.
So, what did you have to say?
Overall, 93% of clients and families reported that they were satisfied or extremely satisfied with the services and support that Lanterman provides. And then we broke it down into 10 different aspects of service and support for which responses were given along a 5-point scale:

  • Extremely Satisfied
  • Satisfied
  • Not sure
  • Dissatisfied
  • Extremely Dissatisfied

 We asked survey recipients questions in the following 10 areas and we’re sharing the percentage satisfied/extremely satisfied:

  1. Easy to reach by telephone – 87%
  2. Timely response to concerns as needed – 90%
  3. Respectful/professional staff communication – 97%
  4. Staff respect and honor my race/ethnic culture – 96%
  5. I feel listened to/understood by staff – 94 %
  6. Staff partner with helpful solution-based ideas – 91%
  7. Service coordinator knows and informs me about relevant services and supports – 90%
  8. Feel comfortable as active participant in IPP/IFSP – 92%
  9. I receive the services and supports I need – 91%
  10. The services and supports I receive have made a difference – 93% 

In 9 out of the 10 areas, 90 percent or more were satisfied or extremely satisfied. Our lowest mark at 87 percent satisfied/extremely satisfied was how easy, or perhaps not easy, we are to reach by telephone. Overall percent satisfaction by ethnicity was also over 90% among 7 self-identified ethnicities.
While there is a small percentage that is unsure, dissatisfied or extremely dissatisfied, in each of these areas, feedback on both our strengths and weaknesses helps us improve. Also, respondents who had expressed a question or concern in their survey response, and chose to provide contact information, received a follow-up phone call.
Overall, two years into the COVID pandemic, it’s affirming that we have continued to be able to meet and exceed your expectations. There will always be room for growth, and room to improve and enhance how we provide services and supports, and your feedback helps us deliver an ever-better experience with the regional center to our clients and families.

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Lanterman Regional Center Caseload Ratio

Dear Lanterman Community,

The Department of Developmental Services (DDS) has found that Lanterman Regional Center is out of compliance with the requirements of the Welfare and Institutions Code, section 4640.6 (c), which requires that regional centers maintain caseload ratios at or below specific averages.

In February 2022, Lanterman reported the following caseload ratios:

  • Medicaid Waiver - 1:82 (the required ratio is 1:62)
  • Children under 3 - 1:65 (the required ratio is 1:62)
  • Individuals who moved from a developmental center over 24 months ago - 1:59 (the required ratio is 1:62)
  • Over 3, not on Waiver - 1:84 (the required ratio is 1:66)
  • Complex Needs - 1:17 (the required ratio is 1:25)
  • Low or No POS - 1:10 (the required ratio is 1:40)

Welfare and Institutions Code 4640.6 (f) requires a plan of correction be developed for a regional center that has not complied with the caseload ratio requirements for two consecutive years. The Regional Center is required to solicit input from its community, including families, adults served by the regional center, service providers, the State Council, recognized labor unions and other interested parties.  

In addition, the state of California has committed to making a significant investment this coming fiscal year intended to assist in the reduction of caseload size. There are two ways you can provide input:

  • Attend our Community Meeting on Wednesday, May 18 at 4:30 p.m. to learn more about our caseload ratios as well as to give input into our plan to reduce caseloads. Please register here:   
  • Our draft response letter is listed below. If you would like to provide input, please submit via e-mail to or send via U.S. Mail by May 21, 2022 to the address below:
    Melinda Sullivan
    Executive Director
    Lanterman Regional Center
    3303 Wilshire Blvd., Suite 700
    Los Angeles, CA 90010


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DDS Wellness and Safety Bulletin: Crime Prevention

Check out the latest DDS Wellness and Safety Bulletin on the topic of Crime Prevention. This bulletin is intended to inform our community about what steps they can take to reduce the likelihood of becoming the victim of a crime and what to do if victimized. 

All bulletins are available on the DDS website in the Wellness Toolkits section:

Crime Prevention for Self-Advocates

Crime Prevention for Vendors/Providers

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Project SEARCH CHLA is Looking for Interns for the 2022-2023 School Year

Project SEARCH CHLA is looking for interns for the 2022-2023 school year. Information sessions coming soon.

Project SEARCH is a one-year school to work program that takes place at a host business site, Children's Hospital Los Angeles. The focus is training students with developmental disabilities for competitive work. The curriculum teaches students employability skills, soft skills, transferable job skills as well as functional life skills in a real world setting. Students rotate between internships learning the skills below:

  • Team building,
  • Accessing workplace technologies,
  • Social skills/Health and wellness,
  • communication skills,
  • interviewing skills,
  • money management,
  • job search skills.

Looking for students who:

  • Are in their last year of LAUSD. Born in late 2000 or 2001
  • Be a SCLARC or Lanterman Client
  • Willing to commit to travel training to and from site
  • Commit to job development and work at least 16 hours a week once employed
  • Be motivated to have a job and learn about independence.
  • Willing to commit to a year long internship

For more information, contact:

Alejandra Alvarez
Program Coordinator


Mike Whitfield
LAUSD Instructor


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“Special Alert” Request by The LA County Sheriff’s Department

Solicitud de “Alerta Especial" Creado por El Departamento del Sheriff del Condado de Los Ángeles
Families can notify law enforcement if a loved one lives at home with a mental health condition, developmental, and/or intellectual disability. The “Special Alert” computer system will allow deputies to decide how to best handle the situation, what resources to bring, and if a team of mental health professionals is needed.

Families can submit more than one form to include other locations that are often visited by their loved one (for example, a park, mall, theater, etc.).

Visit for more information.

To fill out a form, visit:

Las familias pueden notificar a la policía si un ser querido vive en casa con una condición de salud mental, y/o una discapacidad del desarrollo o intelectual. El sistema "Alerta Especial" permitirá que los policías decidan cómo manejar la situación, qué recursos traer, y si necesitaran llamar a un equipo de profesionales de la salud mental.

Las familias pueden llenar más de un formulario para incluir otros lugares que son visitados por su ser querido con frecuencia (por ejemplo, un parque local, una tienda, un teatro, etc.).

Para más información, visite

Para completar un formulario, visite:

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Happy Holidays from Lanterman

On behalf of Lanterman Regional Center, we send our heartfelt wishes for a wonderful holiday season to all of our clients, their families and our service providers. May your celebrations be safe, peaceful and joyous and best wishes for a happy, healthy and hope-filled new year.

Emergency Preparedness Guide/Toolkit for Individuals with Disabilities

The Emergency Preparedness Guide/Toolkit for Individuals with Disabilities was developed through a partnership between the California Governor’s Office of Emergency Services (Cal OES) and the California Department of Rehabilitation (DOR).

This guide describes actions and considerations that individuals with disabilities can use to increase preparedness before, during, and after disasters.

Cal OES and DOR encourage individuals to:

  1. Get emergency alerts
  2. Make an evacuation plan
  3. Pack a Go Bag
  4. Build a Stay Box for when you can’t leave
  5. Help friends and neighbors get ready

Please note: Spanish, Vietnamese, Chinese Traditional, Chinese Simplified and Tagalog versions are in the works.


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Get in the Holiday Spirit and Make Some Ornaments for the State Capitol Tree

For more than two decades, ornaments created by persons with developmental disabilities have been used to decorate the State Capitol Tree, and the Department of Developmental Services has put out the request for ornaments for 2021's tree.

Their goal is to again contribute hundreds of ornaments to this year's tree. To be included on the tree, DDS must receive all ornaments by Friday, November 12, 2021.

The tree lighting ceremony will take place the first week of December. This year, as in previous years, a child with a developmental disability will participate in the evening ceremony with Governor Gavin Newsom and First Partner Jennifer Siebel Newsom.

If you have questions, contact Amy Wall, DDS Assistant Deputy Director of External and Public Affairs, at 916.869.8833 or


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Looking for 3 New Board Members, plus Board Recruitment Fair on 11/04

Lanterman Regional Center is recruiting for three potential board members, whose two-year terms would begin July 2022 and go thru June 2024. 

The Center is also looking for someone with financial, insurance or human resources experience willing to serve on the Administrative Affairs committee, which meets the second Tuesday of the month at 12 p.m. 

We are hosting a board recruitment fair on Thursday, November 4, that will explain more about the role and responsibilities of board members. Those interested in serving on Lanterman's board of directors should attend and learn more.

See below for a list of frequently asked questions, and following is some additional reference information.

W&I Code §4622 – The state shall contract only with agencies, the governing boards of which conform to all of the following criteria:

  • (a) The governing board shall be composed of individuals with demonstrated interest in, or knowledge of, developmental disabilities.
  • (b) The membership of the governing board shall include persons with legal, management or board governance, financial, and developmental disability program expertise. Board governance expertise may not be acquired solely by serving on a regional center board.
  • (c) The membership of the governing board shall include representatives of the various categories of disability to be served by the regional center.
  • (d) The governing board shall reflect the geographic and ethnic characteristics of the area to be served by the regional center.
  • (e) A minimum of 50 percent of the members of the governing board shall be persons with developmental disabilities or their parents or legal guardians. No less than 25 percent of the members of the governing board shall be persons with developmental disabilities.
  • (f) Members of the governing board shall not be permitted to serve more than seven years within each eight-year period.
  • (i) The advisory committee shall designate one of its members to serve as a member of the regional center board.



Thursday, November 4, 2021 at 4:30 p.m.

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Passcode: 641910

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Community Input and Support Needed on Alternative Staffing Model by 10/29, Meeting Being Held 10/19 About This

Lanterman Regional Center is requesting to continue its Alternative Staffing Model as described in the Welfare and Institutions Code, section 4640.6 (c). Any proposed changes to staffing must benefit clients and families served, and demonstrate clear and convincing support by the community served and impacted – such as clients, families, service providers, advocates and staff. In addition to service coordinators, our model includes two Family Support Specialist positions and two Quality Assurance positions.

Without clear and demonstrated support from Lanterman clients, families, service providers and community members, the Department of Developmental Services (DDS) will not approve our alternative staffing request. If you value the Koch-Young Resource Center (KYRC) and the role of Quality Assurance staff, please take the time to write a short letter of support.


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Check Your Mail for a Regional Center Satisfaction Survey / Revise su Correo para Obtener una Encuesta de Satisfacción del Centro Regional

Check your mail! Over the next two weeks, all clients and families served by Lanterman Regional Center will be receiving a satisfaction survey in their primary language.
There is the option to complete a paper survey or take the survey online. Either way, please take just a few minutes to complete the survey and share with us how we are doing during these challenging times.
Directions for accessing the survey online are in the left-hand side of the letter you will be receiving. If you prefer using the paper survey, we have included a stamped return envelope, so once completed, just drop it back in the mail to us. Please complete the survey online or return via mail by the end of October.
Responses will be kept confidential and it is not necessary for you to provide your name. If you want someone from the Regional Center to reach out to you to assist with any concerns or questions, please provide your name and telephone number as well as a description of your concern.
We're all in this together, so please take a few minutes to share your thoughts on how we're doing.


¡Revisa tu correo! Durante las próximas dos semanas, todos los clientes y familias atendidos por el Centro Regional Lanterman recibirán una encuesta de satisfacción.

Existe la opción de completar una encuesta en papel o realizar la encuesta en línea. De cualquier manera, tómese unos minutos para completar la encuesta y compartir con nosotros cómo lo estamos haciendo durante estos tiempos difíciles.

Las instrucciones para acceder a la encuesta en línea se encuentran en el lado izquierdo de la carta que recibirá. Si prefiere utilizar la encuesta en papel, hemos incluido un sobre de devolución sellado, así que una vez completado, envíenoslo por correo. Complete la encuesta en línea o devuélvala por correo antes del fin de octubre.

Las respuestas se mantendrán confidenciales y no es necesario que proporcione su nombre. Si desea que alguien del Centro Regional se comunique con usted para ayudarlo con cualquier inquietud o pregunta, proporcione su nombre y número de teléfono, así como una descripción de su inquietud.

Estamos todos juntos en esto, así que tómese unos minutos para compartir sus pensamientos sobre cómo lo estamos haciendo.

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New Provisional Eligibility for 3 and 4-Year-Old Children / Nueva Elegibilidad Provisional para Niños de 3 y 4 Años

Starting July 2021, 3 and 4-year-old children may be eligible for regional center services under the Lanterman Act provisionally. The child does not need to be found to have a developmental disability to be eligible if the child is 3 or 4 years old. However, the child must:

  • Have a disability that is not solely physical in nature, and
  • Must have significant functional limitations in at least two of the following areas:
    • Self-care
    • Receptive and expressive language
    • Learning
    • Mobility
    • Self-direction

Prior to age 5, a child must be reassessed to see if the child has a developmental disability which is needed to be eligible for ongoing regional center services.

To apply or re-apply for services, e-mail or contact the Intake referral line at 213.252.8610. Read more on our Applying for Services webpage.

If you currently receive Early Start services, ask your service coordinator for more information.


A partir de julio de 2021, los niños de 3 y cuatro 4 años de edad pueden ser elegibles para los servicios del centro regional bajo la Ley Lanterman provisionalmente. No es necesario que se descubra que el niño tiene una discapacidad del desarrollo para ser elegible si el niño tiene 3 o cuatro 4 años de edad. Sin embargo, el niño debe:

  • Tener una discapacidad que no es únicamente de naturaleza física, y
  • Debe tener limitaciones funcionales significativas en al menos dos de las siguientes áreas:
    • Autocuidado
    • Lenguaje receptivo y expresivo
    • Aprendizaje
    • Movilidad
    • Autodirección

Antes de los 5 años de edad, un niño debe ser reevaluado para ver si el niño tiene una discapacidad del desarrollo que es necesaria para ser elegible para los servicios continuos del centro regional.

Para aplicar o volver a aplicar para servicios, envíe un correo electrónico a o comuníquese con la línea de referencia de admisión al 213.252.8610. Lea más en nuestra página web aplicar para servicios.

Si actualmente recibe servicios de Early Start, pídale a su coordinador de servicios para más información.

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