Partners in Lifelong Support Since 1966

Zero Tolerance Policy

All regional centers are required to have a ‘Zero Tolerance Policy’ for child, dependent adult and elder abuse.  All vendors and long-term care facilities providing services to regional center clients are required to comply with the ‘Zero Tolerance Policy’, and they must inform new employees of the policy and review it with them annually.  Employee acknowledgement forms are to be kept in personnel files. The regional center may review these records at any time.

The documents in this section are posted to help you and your employees understand the various sections of the Welfare & Institutions Code (WIC), Penal Code and licensing requirements that are the basis for the ‘Zero Tolerance Policy’.

If you have questions regarding Lanterman Regional Center’s ‘Zero Tolerance Policy’, please contact Karen Ingram, Director of Community Services at 213.252.5694 or