REGISTRATION FOR THIS TRAINING IS NOW FULL.
A waitlist has been started and interested providers should e-mail szurita@lanterman.org in order to be placed on the waitlist.
For both the new and seasoned manager, the difficult employee can serve as the greatest obstacle in providing an effective and team oriented environment. This presentation provides the audience with ten tips for gaining and staying in control of difficult employees.
Dr. Tom Pomeranz details factors which influence some employees to behave in passive aggressive ways and shares how managers can help the difficult employee conduct themselves in more socially acceptable ways. Through the implementation of five intervention approaches, detailed in the training, many difficult employees take their place as valued team members. The session compares and contrasts the use of personal power versus positional authority as a preferred management approach in resolving conflict nurtured by the difficult staff member.
Agenda
9 a.m. to 3:30 p.m. (Check-in and Coffee from 9 to 9:30 a.m.)
Registration
Space is limited, registration required.
Early Bird Registration: $20.00 by June 21, 2019.
Regular Registration After June 21: $35.00 by July 11, 2019 at 12 p.m. (as space allows)
Questions?
training@lanterman.org or szurita@lanterman.org
Provided by: Tom Pomeranz, Ed.D.
Courtyard Los Angeles Pasadena/Old Town
180 North Fair Oaks Ave.
Pasadena, CA 91103
Parking will be validated.
California law and regulation requires that regional centers display on their Web sites information about the dollar value of services they purchase for clients. These data (called "purchase of service" or "POS" data) must be reported separately by clients' ethnic/racial group, langauge and diagnosis.
¿Cuáles son sus necesidades de servicio actuales? ¡Responda la encuesta y avísenos!
Lanterman is seeking your feedback and assistance in completing a short survey so we can better understand the current service needs. This survey is for our community to complete, including clients, family members, service providers or community partners. Thank you in advance for your time!
////////////////////////////////////
Lanterman busca sus comentarios y ayuda para completar una breve encuesta para que podamos comprender mejor las necesidades actuales del servicio. Esta encuesta es para que la complete nuestra comunidad, incluidos los clientes, los miembros de la familia, los proveedores de servicios o los socios comunitarios. ¡Gracias de antemano por su tiempo!
Regional centers must post information regarding how providers are doing with ensuring individuals served are part of their communities (Welfare and Institutions Code section 4519.2(b)). This information is to be updated at least every six months until DDS has determined that statewide compliance has been met.
El Internet está inundado de información y recursos sobre el Coronavirus (COVID-19) desde el nivel federal hasta el estatal y local. Comenzamos esta página para compartir algunos de los recursos e información que encontramos más útiles y accesibles, además de compartir información específica para Lanterman sobre cualquier efecto que esto tenga en nuestras operaciones, nuestros proveedores de servicios y la comunidad en general.
The Internet is awash in info and resources about the Coronavirus (COVID-19) from the federal to the state and local levels. We're starting this page to share some of the resources and info we found most helpful and accessible, plus to share information specific to Lanterman about any effects this is having on our operations, our service providers and community as a whole.
