Zero Tolerance Policy

The Regional Center has a “Zero Tolerance” Policy with regard to Client abuse and neglect. This means that every instance of observed, reported or suspected mistreatment of any Client will result in an immediate investigation and action to stop it and keep it from happening again. Anyone who receives a report of or observes actual or suspected mistreatment of any Client must immediately report that to the Regional Center, and to the Office of Adult Protective Services for adults, to the Department of Children and Family Services for minors, and to the Long Term Care Ombudsman for those Clients in long-term care facilities, or to law enforcement.

Read the entire policy regarding client abuse