Service Provider Resources
What's On This Page
Service Provider Quick Links
Service Provider Contact Form
Advisory Committee
The Service Provider Advisory Committee (SPAC) provides input and feedback to the Lanterman Regional Center Board of Directors on policy, procedures and budget issues that may affect how services are provided. The Committee is comprised of providers representing Lanterman’s different geographic area, as well as the various services provided. Lanterman’s Board of Directors appoints committee members to a two-year term, with five members appointed each year. Members may serve a maximum of 10 years. The SPAC chair also sits on the board.
DDS Wellness Toolkit
The DDS Wellness Toolkit is a new section of the DDS website focused on providing information and tools related to health and safety for self-advocates, direct support professionals, and vendors or providers. New topics, tools, and information will be added on an ongoing basis.
View Wellness & Safety Bulletins for …
Direct Support Professional (DSP) Internship Program
DDS’ contractor All’s Well recruits, screens, and then pays your intern’s salary for three months while you train them to become valued team members.
You can decide to officially employ them at any time.
The DSP Internship Program is a statewide initiative all California service providers are encouraged to participate in and is a great opportunity to hire and keep more DSPs.
Electronic Billing and Payments
Under the provisions of state law, POS vendors are required to submit their invoices through our electronic billing system. Vendors no longer complete and send back paper invoices to the regional center, but submit all of their billing through their computer via the Internet.
Forms
Vendor Information and Guidance
Community Services Forms:
DS1891 Disclosure Statement Form:
HCBS Final Rule
The Centers for Medicare & Medicaid Services (CMS), requires homes and programs where Home and Community-Based Services (HCBS) are delivered to meet new “HCBS Final Rule” criteria.
The HCBS Final Rule aims for individuals to have full access to participate in their community, to exercise their choices and to have their rights protected among other things.
Initiatives
Employment Services
All people have the right to work at jobs that pay minimum wage or more, provide opportunities for raises and advancement, and have people with and without disabilities working together. This is called Competitive Integrated Employment or CIE. FDLRC and our community workforce partners can support people to obtain CIE through full or part time employment, self employment, micro-enterprise, or contract jobs and skilled work.
Housing
Lanterman is dedicated to the development of housing resources, identification of affordable housing and advocacy to secure housing for those we serve.
Maintenance and Reporting
Service providers have ongoing maintenance and reporting requirements that ensure they are compliant with government regulations and regional center requirements. Per California Code of Regulations Title 17 Section 54332(b) regional centers shall review all vendor files biennially to ensure a vendor continues to be in compliance with vendorization requirements.
Network of Care
On Lanterman’s Network of Care site you will find a listing of community-based resources for children and adults. The resources on the site are searchable by several criteria, including by category of the resource, and location/area.
Quality Guidelines
With input from families and persons supported by Lanterman Regional Center, service providers and Lanterman staff, we developed a set of “quality guidelines” to help you select a service provider whose services meet or exceed the minimum standards set forth in Title 17 of the California Code of Regulations.
Rates and Rate Settings
As a service provider, knowing your rate and understanding how rates are set is critical. Rate setting rules are established both by the statute (Lanterman Act) and regulation (Title 17) and dictate the type of rate needed for a particular service type. Following are key terms associated with rates and rate setting, information related to various processes used for rate changes, as well as ongoing rate reform efforts.
RFPs and Awards
Lanterman Regional Center’s Community Services unit issues a Request for Proposals (RFP) when there is a need to develop specific programs, services or supports that meet the identified needs of the Lanterman community.
Training
Lanterman Regional Center provides training opportunities that focus on developmental disabilities and related topics and are conducted or sponsored by Lanterman Regional Center for service providers in the Lanterman community.
Zero Tolerance Policy
All regional centers are required to have a ‘Zero Tolerance Policy’ for child, dependent adult and elder abuse. All vendors and long-term care facilities providing services to regional center clients are required to comply with the ‘Zero Tolerance Policy’, and they must inform new employees of the policy and review it with them annually. Employee acknowledgement forms are to be kept in personnel files. The regional center may review these records at any time.
FAQ
Get Answers
How do I become a Lanterman service provider?
Service providers must be vendored by a regional center before they can provide and be reimbursed for services. Please see our “How to Become a Service Provider” page, which provides detailed instructions.
How can I make a change to the services I provide?
Any change to your existing vendorization needs to be reviewed and processed by Lanterman’s Community Services Unit.
- Organizational changes require submission of a letter in advance of the change consistent with the parameters and process found here.
- If you are interested in providing additional services, use the contact form to connect with one of Lanterman’s Resource Developers.
How can I renegotiate my rate?
Rate setting rules are established both by the statute (Lanterman Act) and regulation (Title 17) and dictate the type of rate needed for a particular service type. Providers with negotiated/median rates or DDS set rates can adjust rates based on minimum wage ordinances, Health and Safety Waiver needs or statutory/regulatory changes. Providers with Medi-Cal set rates, can see rate changes consistent with Medi-Cal rate changes. Usual and Customary Services providers can request rate adjustments consistent with changes to their general fee schedule. Please click here for a full description of different rate types and a description of rate changes.
What is FDLRC’s service provider insurance requirement?
All service providers, whether vendored by Lanterman or another regional center that serve Lanterman individuals, must carry liability insurance and name Frank D. Lanterman Regional Center as additional insured consistent with the following insurance memo. Additionally, updated insurance certificates must be submitted to Irma Padilla at ipadilla@lanterman.org.
What is a DS1891 and why do I need to resubmit?
The DS1891 Disclosure Statement is a Department of Developmental Services (DDS) form which must be completed at the time of vendorization and subsequently every 2 years moving forward unless requested by the regional center sooner. In short, this statutory requirement (WIC Code § 4748.12) does not allow individuals or organizations convicted of fraud, abuse or neglect to be vendored. Regional centers are required to monitor vendorization requirements biennially per California Code of Regulations Title 17 § 54332(b).
How can I get help with e-billing?
Every regional center service provider has an assignment Accounting Associate who can help with all payment and billing issues. You can find your assigned Accounting Associate here and by logging into your e-billing portal.
How can I let service coordinators know about my services?
At the time of vendorization, Community Services notifies all of service coordination staff of the newly vendored service provider. Capacity and availability can be communicated to Quality Assurance Manager Sonia Garibay at sgaribay@lanterman.org or Director of Community Services Pablo Ibañez at pibanez@lanterman.org. In turn, Community Services will notify service coordination of your services.
How do I find out who is the service coordinator assigned to the individual we are serving?
For school aged individuals and younger, please contact Associate Director of Client and Family Services Rose Chacana at rchacana@lanterman.org. For adults served by the regional center, please contact Associate Director of Client and Family Services, Megan Mendes, at mmendes@lanterman.org.