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Assistant Director, Programs and Services

Salary Range

$5200 to $7866

Summary

Assistant Director reports directly to the Associate Director of Client and Family Services. This position provides assistance with direction and management for the Division. This position is responsible for developing and implementing effective tracking systems, client satisfaction surveys and assists in the regular monitoring and evaluation of programs and services, and reporting of same. This position is also responsible for providing training and technical assistance to staff, providers, clients and families.

Assist in the coordination of programs and services for clients and families. Implement standards, guidelines, and procedures for the effective operation of the Center’s programs and services. Implement effective tracking systems, provide reports on activities, develop and implement client satisfaction surveys. Assist in the development of work-plans for service coordination, including goals and objectives. Assist in the review, monitoring and preparation of reports related to service coordination. Assist with client issues to resolve problems. Responsible for the coordination of quarterly audits to ensure quality documentation that meets State and Center requirements. Assist with the development of staff through orientation, in-service, and continuing education opportunities. Staff councils and task forces as assigned and facilitate their work. Ensure work of the Division meets various internal and external policies, standards and procedures, laws and regulations, guidelines and deadlines. Assumes special projects as required.

Education & Experience

Candidate will have demonstrated knowledge and skills in management, organization and human resources; ability to think strategically and have knowledge and skills in strategic planning theory and practice including methodologies; proven value-driven leadership skill in motivating, mentoring, coaching, and providing consultation and technical assistance to staff, service providers, clients and parents in a variety of settings.

Candidate will also have outstanding interpersonal skills, ability and skill to communicate effectively with a diverse population; excellent writing skills; knowledge and skill in financial matters including preparation of annual budgets, grants writing and contract proposals; demonstrated knowledge and skills in the field of developmental disabilities and related fields particularly in innovative and forward looking approaches to providing services and supports to individuals with developmental disabilities and their families.

Candidate must have a Master’s degree in Social, Psychology, Education or related human service field. Must also have five years in middle to upper management with increasingly responsible experience at all levels of providing social or health services to clients in a non-profit or public human service agency. In addition, must be able to work flexible hours, including some evenings and weekends. 

Valid California driver’s license, current automobile insurance, and adequate transportation are required. 

Substantial equivalents may be substituted for the above mentioned requirements.

Filing Deadline

Ongoing until position is filled.

Hours

Full-time

Submit Requests to:

Human Resources Department
Frank D. Lanterman Regional Center
3303 Wilshire Boulevard, Suite 700
Los Angeles, California 90010
hr@lanterman.org

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Training Coordinator

Salary Range

$2,732 to $4,113

Summary

Under the direction of the Director of Training and Development, the Training Coordinator coordinates training and education needs of staff, clients, parents, service providers and board members by assisting with the administration of the Learning Management System and performing various administrative in-house support duties for the unit. These functions may include the coordination of trainings, meetings, and/or events, event management; both internal and external; financial tracking and reporting, learning management system administration, computer technical support for online learning center users and speaker presentation set up.

Education & Experience

To successfully perform the essential job functions the incumbent will have a bachelor’s degree and three (3) years of training coordination experience. Must have strong knowledge of Microsoft operating systems, Internet Explorer web browser, Internet search tools and be proficient in learning management systems administration.

Bilingual Spanish/English a plus.

Substantial equivalents may be substituted for the above mentioned requirements.

Valid California driver’s license, current automobile insurance and adequate transportation to fulfill position responsibility are also required.

Filing Deadline

Ongoing until position is filled.

Hours

Full-time

Submit Requests to:

Human Resources Department
Frank D. Lanterman Regional Center
3303 Wilshire Boulevard, Suite 700
Los Angeles, California 90010
hr@lanterman.org

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