Partners in Lifelong Support Since 1966

Client and Family Services Division

Service coordination consists of a unique set of direct services and supports assigned to regional centers by the Lanterman Act, and is the cornerstone service provided by Lanterman. At the core of the Client and Family Services Division is the various service coordination units . There are two early intervention units, three school-age units and four ongoing units. Together these units provide lifelong coordination of services and supports for individuals with, and at risk for, developmental disabilities and their families.

Also included in this division are the Intake and Assessment unit and the Koch-Young Resource Center .

The frontline staff in these units represents the Regional Center to the 8,800-plus clients and families that are served by Lanterman. These units generate millions of dollars in federal funding through:

  • the Targeted Case Management Program,
  • various Medicaid Waivers,
  • the Early Start program and
  • the implementation of the legislatively mandated Family Cost Participation Program (FCPP) and Annual Program Fee.

Throughout the division, there are individuals who are specialized in providing services to a certain:

  • age group,
  • language group and
  • type of residence, such as
    • licensed homes,
    • independent living,
    • skilled nursing facility, etc.

This section features three subsections pertaining to the service coordination units. The remaining units that are part of the Client and Family Services division are described in their own sections.

Early Intervention

The Early Intervention unit has two teams serving over 1,300 infants and toddlers from birth to 3 years of age who have , or are at risk for, a developmental disability . Most all of the children served through the Early Start program at Lanterman live with their families, with the remainder living in family-like settings.

The federally funded Early Start program is guided by stringent state and federal guidelines and regulations that require Early Intervention service coordinators and management staff to complete multiple and complex responsibilities within very specific and brief timeframes.

About 2.6 years of age, service coordinators begin the process of transitioning a child out of the Early Start program and at this time they will either “ graduate ” from receiving regional center services or be determined to be eligible for ongoing regional center services and will be transferred to one of the three school-age units depending on their geographic location.

School Age

There are three units that serve school-age children :

  • Los Angeles School Age,
  • Foothill School Age,
  • and School Age – Transition.

Together, they serve approximately 3,400 children mostly between the ages of 3 to 16 , with some clients who are a little older. Nearly all of the individuals served by the School Age units reside at home with their families or in family-like settings.

Los Angeles School Age

The Los Angeles School Age team is the largest of the three teams and serves children in the central health district . The majority of these children attend the Los Angeles Unified School District. This is one of the most ethnically diverse regions of Lanterman’s service area.

Foothill School Age

The Foothill School Age team serves children in the Pasadena and Greater Glendale and Burbank areas. The team works with five different school districts in:

  • Glendale,
  • La Cañada - Flintridge,
  • La Crescenta,
  • Burbank,
  • Pasadena and
  • Los Angeles.

School Age – Transition

The School Age - Transition team serves children living in both the Los Angeles and Foothill regions of the service area.


There are four main ongoing units organized by geography , language and living situation :

  • Los Angeles Wilshire/Aging,
  • Los Angeles Hollywood,
  • Glendale/Foothill, and
  • Pasadena/Community Living Options.

These units serve over 4,000 adolescents and adults with developmental disabilities. About half of the clients served by these teams reside at home with their families , while the remaining live :

  • independently or in supported living,
  • in community residential care homes, and
  • in skilled nursing facilities.

Los Angeles Wilshire/Aging

The Los Angeles Wilshire team serves young adults and adults with developmental disabilities in the most ethnically diverse portion of Lanterman’s service area.

There are also service coordinators on the Aging team that specialize in working with adults that have health and service needs associated with aging. They work with clients throughout Lanterman’s service area, not just in Los Angeles Wilshire area.

Los Angeles Hollywood

The Los Angeles/Hollywood team serves young adults and adults with developmental disabilities in the Los Angeles Hollywood area.


The Glendale/Foothill team serves young adults and adults with developmental disabilities that reside in the Glendale and Foothill areas, including:

  • La Cañada-Flintridge,
  • La Crescenta and
  • Burbank.

Pasadena/Community Living Options

The Pasadena team serves young adults and adults with developmental disabilities in the Pasadena area.

The Community Living Options team is comprised of several community living specialists who provide specialized service coordination to adults who have moved out of a state developmental center and into a community living option. The team also completes liaison responsibilities for Lanterman clients residing in state developmental centers. The team also provides enhanced service coordination for clients who are at risk of losing their housing or being placed in a state developmental center.